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Employers Direct Announces Launch of Innovative Online Service

AGOURA HILLS, CA – January 18, 2005 – Employers Direct Insurance Company today
launched its Policyholder’s Claims & Information Center (PCIC), a new online service
that allows its policyholders real-time access to their claim information and loss runs
24/7. While a few carriers offer similar online services, Employers Direct believes that it
is the only workers’ comp carrier that allows policyholders real-time access to their
detailed claim information and loss runs.

The PCIC has many benefits for Employers Direct policyholders:
  (1)    Control – It empowers the policyholder with up-to-date and extensive claim
        information so they can be interactive with their Employers Direct team
     
  (2)    Time /Cost Savings – It eliminates the need for most of the phone inquiries
        and call backs between EDIC and their policyholders about the status of
        claims and loss runs

  (3)    Convenience – Combined with the online “First Report of Injury” reporting
        Employers Direct allows its policyholders, the PCIC makes the day-to-day
        interaction with our policyholders almost completely electronic

“Our new online service, the Policyholder’s Claims & Information Center, allows our
policyholders to view all their up-to-date information in a way that is convenient for them
– 24 hours a day from their own computer,” states James E. Little, Chairman/President
and CEO of Employers Direct Insurance Company. “This new technology will
significantly reduce time spent on communications regarding claim status, making
information more easily attainable for our policyholders. Loss runs and claim reports can
be printed by our policyholders any time they need them.

About EMPLOYERS DIRECT INSURANCE COMPANY
Employers Direct Insurance Company is California's only investor-owned direct writer of
workers' compensation insurance - with no agent or broker affiliation. Founded in 2003,
Employers Direct has been widely accepted by business owners throughout California as
a result of providing highly competitive rates, claims services designed to fight fraud and
abuse, and loss prevention services that assist employers to create safe work
environments. Employers Direct is proud that a growing number of California's best-run
privately-held companies count themselves as policyholders. Niche industries include
hotels, restaurants, country clubs, new car dealers, manufacturing companies, specialty
supermarket chains, and retailers. Visit Employers Direct online at www.employersdirect.com

 
Contact: 
Employers Direct Insurance Company
Stephanie Hlad
818-575-8545 (Day)
shlad@employersdirect.com